❌Can you pick it up?
⭕I thought this task would be a great opportunity for you to get your hands on and gain a thorough understanding of the QA process.
[二R]Pushback的时候会从共同的利益出发:
❌Sorry, we can’t commit.
⭕Rushing the deadline can compromise the quality and potentially lead to additional rework for us later. I suggest we push out the delivery date to the 2nd, what do you think?
[三R]委婉指出别人的错误:
❌It’s full of mistakes.
⭕先给予肯定:Overall we are heading in the right direction. There are a few tweaks we can make to ensure all boxes are ticked.
[四R]和老板沟通的时候很会利他性提问:
⭕ Is there anything additional we can do to make things easier for you?
⭕How can we best help you to achieve the deadline?
[五R]做汇报的时候会展现前瞻性,从别人角度考虑问题的能力:
⭕Raising this upfront so we can start socializing with stakeholders and ensure it’s on their radar.
[六R] 打断别人说话的时候:
❌Let’s move on.
⭕You raised a very good point, definitely worth considering. Shall we spend some time offline to discuss further?
